Privacy Policy

Amref Health Africa (the African Medical and Research Foundation) UK respects each individual’s right to personal privacy. We will collect and use information through our website only in the ways disclosed in this statement. This statement applies to information collected at the Amref Health Africa UK website (www.amrefuk.org), and to information collected by Amref Health Africa UK through other websites. We hope the following statement will help you understand how Amref Health Africa UK collects, uses and safeguards the personal information you provide to us on our website.

Types of information collected

Amref Health Africa collects the following types of information

Financial information
In order to process financial transactions, we may ask you for your bank or credit card details. All online transactions will be encrypted using SSL (Secure Sockets Layer).

Personal information
When you supply information such as your name or email address to us, we are legally obliged by the Data Protection Act 1998 to ensure that we only use this information for the purpose for which it was requested, and to ensure that it is kept securely.

When you provide us with personal data, such as your name or email address, you consent to the collection and use of this information for a specified purpose.

Methods of information collection

Amref Health Africa UK collects information throughout the website at several points.

We collect the following general data that is not personally identifiable information: on-line straw polls; browser information; country/ geographical information; pages visited and files downloaded.

We collect information through registration forms, click-stream tracking and automatic logging files.

We use html forms to collect names and addresses, email addresses. All information is collected using html forms and it is automatically entered onto our computer system. The information is collected voluntarily. To give us a donation online or to complete the Gift Aid declaration it is mandatory to provide address and payment details or simply address details (for Gift Aid) so that we can process your details successfully.

We use cookies on our website. A cookie is a small text file that our web server places on a user’s computer hard drive to be a unique identifier. Cookies enable Amref Health Africa to track usage patterns and deliver customised content to website visitors. Our cookies have an expiration date and they collect personally identifiable information.

Use of information

The information collected by Amref Health Africa will be used for informing people about our work, campaigns, services, responding to enquiries, and soliciting support. Users who provide information will be given the option to receive information relating to the work of Amref Health Africa. Out of respect for the privacy of our users and in compliance with the Data Protection Act 1998 there is always an option not to receive these types of communications. We are also obliged to ensure that the data you have provided is only used for the purpose for which it was requested, and to ensure that the data is kept securely.

We offer links to websites that are outside of the Amref Health Africa network and whose content is not the responsibility of Amref Health Africa. Please note that when you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.

Access to information

Users may access their own personal information by request. They can also contact us about inaccuracies they may find by emailing supportercare@amrefuk.org. Users may delete their information from our database by contacting the same address.

Problem resolution

If problems do arise, users may contact Amref Health Africa UK by email or telephone. We are committed to resolving all enquiries as quickly as possible.

Data storage and security

Amref Health Africa protects user information with the following security measures: secure servers, firewalls, SSL encryption and other technology and procedures used to protect consumer privacy.

Modification

We reserve the right to amend this privacy statement. You are advised to visit this website section periodically in order to keep up to date with the changes in our privacy policy.

If you have any further questions about privacy or security, or if any of your personal information changes or you find that our records are out of date, please email supportercare@amrefuk.org, or telephone 020 7269 5520 (or 00 44 20 7269 5525 if you are calling from outside the UK).